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ROOM RESTRICTIONS:

* Guests are provided slippers to wear in the suite.  Street shoes may not be worn inside the suite.
  Please remove them and place them next to the entry door.
  Thank you for helping prevent outdoor debris, gravel and soil from staining the carpets.
* Open flames of any kind (candles, incense, matches, etc.) are strictly prohibited from use in the
  suite (except for the natural gas cooktop).
* An electric iron is provided for use in the suite, as well as an ironing board; guests assume
  responsibility for properly cooling and storing both. Information is provided regarding nearby
  businesses that offer dry cleaning and steam pressing of personal clothing. 
* Please refrain from using rose petals in the suite as they stain fine linens, carpet and upholstery.
* Guests will be charged full price for any damage in the unit that requires extra cleaning or
  replacement. Guests will benefit by requesting a dark color towel and wash cloth to use for
  removing make-up. Our white towels and wash cloths stain easily due to dyed hair colors and
  make-up.  A replacement set of bath and hand towel and wash cloth costs the guest $37.00.
* Furnishings and decorations are not for sale.  A complimentary "going-away gift set" of samples
  of the skin-care and hair-care items used in the suite is provided.  Guests will be charged for
  items taken from the suite upon departure.
* The Enchanted Garden Suite is a private facility and is for the exclusive use of our overnight guests.
  This ensures the quiet, relaxing and secure nature of the environment. If a guest would like to have
  a day-time visitor or conduct a business meeting, it must be prearranged with the staff. Guest rooms
  are intended for the use of guests only and are not to be used as a gathering place.  Any additional
  over-night visitors will have their stay charged as a guest (the number of total guests may not
  exceed five adults).

PARKING:

* There is off-street parking space for a maximum of two vehicles.
  Additional parking may also be available on the street.
* We regret we cannot be responsible for the security of your vehicle.
	  
PETS:

* We are unable to accommodate pets, however, we are able to assist our guests find pet care facilities
  nearby.  As noted above, there is a resident kitty (black with white paws) that is NOT permitted
  inside the guest suite. This policy helps protect our guests who are subject to allergies.

MAXIMUM OCCUPANCY:

* Room occupancy is limited to a maximum of two guests per the bedroom and three guests	per
  the living room for sleeping.
* Guests reserving the suite but arriving with more than five people will be held accountable
  to the maximum occupancy and will be responsible for the full room rate regardless of whether
  or not they choose to stay.

GIFT CERTIFICATES:

* Gift certificates are available and are a much appreciated way of acquainting our guests and their
  family and friends with the Enchanted Garden Suite experience, while also giving the gift of
  hospitality, comfort and relaxation.  We do not accept reservations from donors, only from guests;
  if you wish to "gift" a stay for someone else, purchase a Gift Certificate and give it to your
  friends or family members who then can make the reservation (and in this manner, become
  personally responsible for abiding by our policies).
	 This policy includes gifts for newlyweds, parent's anniversaries and/or birthdays.  We require
	 that the actual guest make the reservation and they may use the gift certificate as part or all
	 of their room rate (if the gift certificate exceeds the amount of the room rate, the excess
	 will be refunded only to the donor).
* Form of Purchase:
     Certificates may be purchased for any dollar amount either on-line or by phone.
     Certificates are made out for a dollar value allowing the recipient to make a personal
     reservation and pay any difference between the regular rate and the amount of the
     gift certificate.
* Gift Certificates may be:
     1. Mailed to the donor (purchaser),
     2. Mailed to the recipient, or
     3. Picked up by the purchaser in person at the Enchanted Garden Suite.
* Form of Payment:
     Certificates are charged to the purchaser’s major credit card at the time
     of order, on-line or by phone. Checks are not accepted.
     Cash is accepted for purchases made in person.
     No refunds or exchanges are permitted, but donor may give the certificate to anyone
     or use the certificate themselves.
* Duration:
     Gift certificates have no expiration date, but are subject to availability.
* Redemption:
     The recipient makes a reservation directly with the Enchanted Garden Suite and
     reserves the date of choice based on current availability. Reservations using
     gift certificates are subject to the Suite’s policies, including applicable
     reservation/cancellation policies. 
* Please note that gift certificates are different than "Future Stay Certificates" provided as a
  result of a cancellation.

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