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The Enchanted Garden Suite
Portland, Oregon

P o l i c i e s
(page two)
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ROOM RESTRICTIONS:

* Open flames of any kind (candles, incense, matches, etc.) are strictly
     prohibited from use in the suite (except for the natural gas cooktop).
* An electric iron is provided for use in the suite which must be unplugged
     immediately when finished and allowed to cool before putting away. Information
     is provided regarding nearby businesses that offer dry cleaning and steam
     pressing of personal clothing. 
* Please refrain from using rose petals in the room as they stain fine linens,
     carpet and upholstery.
* Guests will be charged full price for any damage in the unit that requires
     extra cleaning or replacement.
* Furnishings and decorations are not for sale.  A complimentary
     "going-away gift set" of samples of the skin-care and hair-care items used
     in the suite is provided.
* The Enchanted Garden Suite is a private facility and is for the exclusive use
     of our overnight guests. This ensures the quiet, relaxing and secure nature
     of the environment. If a guest would like to have a day-time visitor or conduct
     a business meeting, it must be prearranged with the staff. Guest rooms are
     intended for the use of guests only and are not to be used as a gathering place.
     Any additional over-night visitors will have their stay charged as a guest
     (the number of total guests may not exceed five adults).

PARKING:

* There is one off-street parking space. Parking may also be available on the street.
* We regret we cannot be responsible for the security of your vehicle.
	  
PETS:

* We are unable to accommodate pets, however, we are able to assist our guests find
     pet care facilities nearby.

MAXIMUM OCCUPANCY:

* Room occupancy is limited to a maximum of two guests per the bedroom and three guests
     per the living room for sleeping.
* Guests reserving the suite but arriving with more than five people will be held to
     the maximum occupancy and will be responsible for the full room rate regardless
     of whether or not they choose to stay.

GIFT CERTIFICATE POLICIES:

* Gift certificates are available and are a much appreciated way of acquainting our guests and
     their family and friends with the Enchanted Garden Suite experience, while also giving the
     gift of hospitality, comfort and relaxation.
* Form of Purchase:
     Certificates may be purchased for any dollar amount either on-line or by phone.
     Certificates are made out for a dollar value allowing the receiver to make a personal
       reservation and paying any difference between the regular rate and the amount of the
       gift certificate.
     Gift Certificates may be:
       1. Mailed to the purchaser,
       2. Mailed to the recipient, or
       3. Picked up by the purchaser in person at the Enchanted Garden Suite.
* Form of Payment:
     Certificates are charged to the purchaser’s major credit card at the time
       of order, on-line or by phone.
     Cash is accepted for purchases made in person.
     No refunds or exchanges are permitted.
* Duration:
     Gift certificates have no expiration date, but are subject to availability.
* Redemption:
     The recipient makes a reservation directly with the Enchanted Garden Suite and reserves
       the date of choice based on current availability. Reservations using gift certificates
       are subject to the Suite’s applicable reservation/cancellation policies. 
* Please note that gift certificates are different than "Future Stay Certificates" provided as
     a result of a cancellation.

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Previous Page
A Typical Breakfast

Private Entry

Living Room sofa

Kitchen

Desk

The Courtyard Waterfall

Dining Table

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Host@EnchantedGardenSuite.com           (503) 645-5007           Hostess:  Margaret de Haas van Dorsser